The Elms Hotel & Spa, A Destination By Hyatt Hotel | Excelsior Springs ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

401 Regent Street, Excelsior Springs, Missouri, United States, 64024

“Nestled in a charming area, the hotel's location makes it perfect for enjoying local shops and attractions within walking distance.”view full review

The Elms Hotel & Spa, A Destination By Hyatt Hotel offers luxury accommodations in a resort setting renowned for its mineral springs. This 3-star Excelsior Springs hotel features a 28000-square-foot spa, sprawling park-like grounds, and excellent dining options.

Rooms & Amenities

The Elms Hotel & Spa provides 153 elegantly appointed rooms and suites featuring upscale amenities including K-Cup coffee makers and luxury bed linens. Guests can enjoy the hotel's own blend of coffee from The Roasterie and pastries from in-house bakers at the Café at The Elms.

Dining & Leisure

Dining options include Three Owls, serving rustic Midwest fare with herbs from the hotel's raised gardens, and The Tavern, offering a pub-inspired menu alongside live music. The hotel also provides grab-and-go options for quick meals.

Leisure & Wellness

Leisure activities at The Elms involve outdoor games on 16 acres of landscaped grounds and access to indoor and outdoor pools. The SPA complex includes soaking tubs and pools, providing numerous options for relaxation and indulgence.

Meetings & Events

The Elms Hotel & Spa features 11000 square feet of flexible event space, making it suitable for meetings and weddings. The event spaces include the elegant Regent Ballroom and Gabriella gazebo, accommodating various gatherings in a unique setting.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Royal Queen Room Two Queen Beds

2 persons

21 m²

2 King Size Beds

Heating

Air conditioning

room details

Parlor Suite Two Queen Beds

2 persons

40 m²

1 King-size bed

Heating

Air conditioning

room details

Royal Parlor King Suite

2 persons

40 m²

1 King-size bed and 1 Sofa bed

Heating

Air conditioning

room details

Queen Room Accessible Shower Disability Access

2 persons

28 m²

1 King-size bed

Heating

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Excelsior Springs300 m

Airports

Charles B. Wheeler Downtown (MKC) 47.7 km

Kansas City International (MCI) 49.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Ultimate Relaxation

“The Grotto spa provided an very nice experience with access to the hot tub and steam room, making me feel rejuvenated.” view full review

Inclusive Environment

“The charming architecture not only creates an inviting atmosphere but also ensures accessibility, making everyone feel welcome.” view full review

Cozy Comfort

“The bed in our suite was exceptionally comfortable, allowing for a restful night's sleep after a busy day.” view full review

Delicious Dining

“The restaurant impressed us with its delicious steak cooked to perfection, making our dinner nice.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Locker room
Lift
ATM/Cash machine
Barber shop
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Hiking
Cycling
Yoga class

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Beauty treatment
Massage

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

401 Regent Street, Excelsior Springs, Missouri, United States, 64024

Map view

401 Regent Street, Excelsior Springs, Missouri, United States, 64024

City landmarks

Landmark

Excelsior Springs Museum

730 m

Winery

Willow Spring Mercantile

930 m

Landmark

Lake Maurer

2.5 km

Nearby

Tryst Falls Park

240 m

Restaurants

The Elms

0 m

401 Regent St 88 at The Elm

Wabash's BBQ and Blues Garden

310 m

646 S Kansas City Ave

Dubious Claims Brewing Co

250 m

451 S Thompson Ave

Ventana Gourmet Grill

670 m

117 W. Broadway St

Herradura

730 m

101 W Broadway St

Ray's Lunch

880 m

231 E Broadway St

Reviews and Ratings

Reviews from guests about their experience.

Grace

United Kingdom, February 2025

5.6/10

I had high hopes for my stay at this hotel, especially after hearing about the fantastic spa. The variety of treatments was impressive, and the cozy outdoor areas offered some nice spots to relax. Unfortunately, my dining experience fell short, as the restaurant prices were steep, and the food quality wasn't what I expected. The service also left much to be desired, which detracted from the overall experience.

Rooms

5.0

My first room had a musty smell, which prompted them to move me to a different one. The second room was better, but it still didn't quite meet my expectations.

Service

5.0

The service was lacking, with unengaged staff at check-in and not very responsive during my stay. This really impacted my overall experience.

Location

Dining

5.0

The restaurant was quite pricey, and the meals were just okay. I expected much more given the hype around this place.

Facilities

7.0

The spa facilities were quite nice, and I enjoyed the treatments available, but there were also some areas that weren't up to par, like the outdoor pool.

Variety of treatments

Lacking service

Andrew

United Kingdom, December 2024

7.0/10

I was really looking forward to our stay, but unfortunately, it didn't live up to expectations. While the grounds are stunningly beautiful, the rooms and facilities need significant upgrades and cleaning. We faced issues with the service as well, particularly with the evening staff not being as helpful as expected. Despite the disappointing aspects, I appreciated the quaint charm of the town and would consider visiting again, just at a different hotel.

Rooms

5.0

The room was outdated and had cleanliness issues, with old carpet and stains on the sheets. It felt quite underwhelming for the price we paid.

Service

5.0

The evening staff was rude and unhelpful, which greatly affected our experience during our stay.

Location

7.0

The hotel is in a lovely, quaint town that I'd be happy to visit again, but I would choose a different hotel next time.

Dining

5.0

We encountered major delays with room service, which was only available on weekends and often incorrect. The dining offerings were not what we had hoped for.

Facilities

5.0

The spa and other facilities were either out of order or poorly maintained, which was disappointing given the hotel's potential.

Alex

United Kingdom, October 2024

6.2/10

While the hotel has a charming historical atmosphere and clean facilities, my experience was marred by several service hiccups and disappointing dining options. However, the comfortable beds and beautiful grounds made for some redeeming qualities. Overall, it felt like a mixed bag, leaving me wanting a bit more for the price I paid.

Rooms

7.0

The rooms were clean, but some were quite small and had a slightly musty smell, which can be off-putting.

Service

5.0

I encountered some setbacks, such as a lack of towels for two guests and issues with room service, which could be improved.

Location

7.0

The grounds are beautifully landscaped and it's a pleasant area to explore, but the hotel's location is a bit tricky to navigate.

Dining

5.0

The dining experience was disappointing overall, especially with a menu change that left much to be desired.

Facilities

6.0

The facilities include lovely outdoor areas and pools, but some maintenance is needed, especially going into the hot tub.

Connor

United Kingdom, September 2024

6.8/10

The Elm Hurst Inn is a beautiful venue with stunning grounds and fantastic amenities, particularly the spa services and dining options. However, I encountered significant cleanliness issues in the room and at the pool, which dampened the overall experience. Though the food was excellent, the service, especially regarding room readiness, left much to be desired.

Rooms

5.0

Our room had cleanliness issues, including stained carpets and a general lack of upkeep that made it feel less cozy than expected.

Service

5.0

The service was hit or miss. While the restaurant staff was friendly, the front desk service fell short, especially with room readiness and responsiveness.

Location

8.0

The hotel is beautifully situated with lush grounds that provide a lovely escape, complemented by outdoor relaxation areas.

Dining

9.0

Dining at the 88 restaurant was a highlight with delicious food. However, the restaurant's operational hours were a bit inconvenient.

Facilities

5.0

The spa and pool amenities were promising, but the cleanliness issues, including debris and bugs at the pool, were disappointing.

Hudson

United Kingdom, September 2024

6.8/10

My stay at the Elms Hotel was a mixed bag. While the spa experience was fantastic with great services, the overall service and room conditions left a lot to be desired. It was disappointing to find the request for a special celebration overlooked, and the dining options came with quite the hefty price. I did enjoy the comfy beds and the unique historical ambiance, but the lack of attentiveness from staff and issues with the room significantly detracted from the visit.

Rooms

6.0

The room had some cracks and felt in need of maintenance, but the bed was comfortable enough for a decent night's rest.

Service

5.0

Service was inconsistent, with some friendly staff members but also notable issues at check-in and during meals.

Location

7.0

The hotel is positioned in a historical area, adding charm, but navigating the parking situation was frustrating.

Dining

5.0

Dining at the restaurant was quite expensive for what we received, and there was a notable lack of celebration for a special occasion.